An omni-channel strategy needs business process orchestration
Empowered by mobile devices and social media, today’s customers value personalized experiences. As market continues to shift from supply-driven to demand-driven, businesses need the tools to respond effectively to these changes and stay relevant. Automation can enable businesses refocus their people on more strategic tasks and gain deeper understanding of a company's interactions with their customers. The Kloudspot platform captures, analyses and interprets data in real time, allowing businesses to synchronize services and applications together helping them automate processes.
Sensor NetworksIntelligent sensor network from edge to cloud for identification & tracking.
Intent AnalyticsLeverage analytics to identify customer intent and micro-moments
User ExperiencesPersonalize engagements using WiFi, SMS, bluetooth, web & mobile apps.
AutomationLeverage AI and Machine Learning for worker enablement.
Context creates data. Combine location, weather, movement, footfall, direction and many more. Kloudspot AI and machine learning helps businesses to find the patterns hidden in this data, looking for repetition that will show what comes next.
Know what your customers want. Collect data from the physical world and convert it to digital data. Kloudspot's intelligence at the edge combined with powerful cloud-based data-analytics empowers your frontline teams to respond quickly.
Identify Customer Intent
Context creates data. Location, weather, movement, footfall, direction and many more. Kloudspot AI and machine learning helps businesses to find the patterns hidden in this data, looking for repetition that will show what comes next.
Automation can help you interact with customers quickly and effectively. Interact with customers individually or based on general profiles. Automatically respond to customer intent anytime, anywhere - mobile, email, digital signage, in-person and more!
Empower workers with real-time information. No more data silos. Notify front line staff on activity within and around the business premises. Automatic tagging and multiple methods of communication keep the sales staff informed and prepared. Achieve greater efficiency through integration with other internal systems.
Ubiquitous connected devices has changed the rules of the data game. Kloudspot platform can be used to power real-time information and feedback loops that automate processes saving time and money while increasing productivity and consistency.
Advantages of the Kloudspot Platform
Enterprise Grade ArchitectureFlexible software driven network and latest in sensors and wireless technologies
Cloud Manage From AnywhereEasily manage your WiFi network remotely like never before with Role Based Access Control (RBAC)
Reliability and SecurityRobust security layer with automatic updates and malware protection and reliable connnectivity.
3rd Party Data IntegrationsEasy integration using Web APIs. Kloudspot supports both push and pull data integration.
Maximize Your ROI
Regardless of the business you operate, the key elements contribute to value generated from Wi-Fi